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Refund Policy for AquaSoul Home Decor
At AquaSoul Home Decor, we strive to provide quality products and excellent service. Our refund policies vary depending on the supplier of the product, as outlined below:
1. Modalyst Finds
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Refund requests must be initiated within 14 days of receiving the item.
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Items must be undamaged, unworn, and unused with original tags attached.
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If a product is damaged or defective, claims must be placed within 5 days of receiving the item.
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Customers should contact AquaSoul Home Decor with their return request. AquaSoul will coordinate with the supplier on your behalf.
2. AliExpress Finds
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Refund policies for AliExpress-sourced items may vary by supplier, with resolutions taking up to 30 business days.
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Refund and return information will be provided in the product description or Additional Information section on the product page.
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Damaged or defective items must be reported within the specified return window (typically 5–14 days).
3. Direct DIY Crafter Products
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efund requests must be initiated within 30 business days of receiving the item.
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Refunds will only be approved for items found to be damaged, defective, or not as described.
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No refunds will be provided if the product is deemed compliant with the description or shows signs of use or intentional damage.
Important Notes
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Refunds will be processed to the original payment method.
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Shipping fees are non-refundable unless the return is due to an error by AquaSoul Home Decor or its suppliers.
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Customers are responsible for return shipping costs unless otherwise specified.
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Refund eligibility is subject to final inspection and approval.
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For further questions or to initiate a refund request, contact us at
